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For directly imported foreign books, information such as title, cover, price, distribution status, etc. may be incomplete or changed due to insufficient information from overseas suppliers. If you want to confirm the correct information, please contact us (for books with multiple editions, please let us know the ISBN number of the book you are looking for, so that we can recommend it more quickly and accurately).
For books that are not available from overseas distributors, we can also import directly from Western publishers through secondary routes. Please wait a little longer.~Import procedures may take 2-3 weeks. Also, for books that are not widely available overseas, there may be a delay in reporting the out-of-stock. In that case, we will notify you by SMS and email. Please check your mobile phone number and email address on My Page.
배송/반품/교환 안내
배송 안내
We conduct camera surveillance to ensure safe and tidy packaging.
We record all products we send to you with surveillance cameras, and do our best to ensure that the process goes smoothly through careful monitoring.
Purpose: To ensure reliable and safe packaging. Scope: Packing box
반품/교환 안내
If the product description includes guidelines on returns/exchanges, they will take precedence over the following (subject to terms of use).
- 고객만족센터(1544-3800), 중고샵(1566-4295)
- Returns/exchanges are only possible for products shipped by the seller.
- Items ordered within 10 days of factory shipment
- For digital content and e-books - within 7 days from the date of purchase
- For used items: within 6 days from the completion of purchase (until purchase confirmation)
- For mobile discount coupons: items that have not been used within the validity period (1 year from the date of issue).
- In the case of returns/exchanges due to customer convenience, the customer will be responsible for the return shipping fee.
- For some direct import/direct import documents, if you cancel due to a change of mind or mistake, a 20% overseas cancellation fee may be charged. However, if the following order/cancellation conditions are met, no cancellation fee will be charged.
- Today 00:00~06:30 Orders cancelled by 06:30 this morning
- Orders placed after 06:30 today and cancelled by 06:30 the next day
- The customer will be responsible for any loss or damage to the product.
- Cosmetics, food, home appliances, e-book devices, etc.) If the price of the product, etc. is significantly reduced due to consumer use, opening of the packaging, etc., the customer will be responsible for the cost.
- Damage to the packaging of products that can be reproduced: Example) CD/LP, DVD/Blu-ray, software, comics, magazines, videos, photo books, etc.
- Products manufactured based on individual consumer orders
- Digital content such as e-books and audiobooks downloaded multiple times.
- E-book rentals cannot be cancelled after the rental period has ended or after two or more rental periods have ended.
- Cancellation and refunds are not possible after registering a mobile coupon.
- When the purchase of a used product is confirmed (automatic confirmation of purchase will be made within 7 days from the date of shipment)
- When the cause of the playback failure of the LP product is related to the technical characteristics or problems of the equipment (for example, the use of some entry-level all-in-one audio systems)
- When the product value has significantly decreased due to deterioration over time and resale is difficult
- When it falls under the restrictions on consumer refusal stipulated in the Consumer Protection Act on Electronic Commerce, etc.
- Issues regarding returns, exchanges, after-sales service, refunds, quality checks, and compensation for damages due to defective products will be resolved in accordance with the "Consumer Dispute Resolution Standards (Notification of the Fair Trade Commission)".
- The conditions and procedures regarding returns and compensation for delayed returns are in accordance with the Consumer Protection Act on Electronic Commerce, etc.